Comfee Freestanding Washing Machine — CFE10EW60/W-UK

one answer

• The Child Lock function allows you to lock the buttons so that the wash cycle you have chosen cannot be changed unintentionally. 
• To activate child lock, press and hold buttons 2 and 3 simultaneously for at least 3 seconds. ‘’CL’’ will flash on the electronic display for 2 seconds when the child lock is activated. 
• If any button is pressed or the selected programme is changed by the programme dial while the child lock is active, the “CL” symbol will flash on the electronic display for 2 seconds. 
• To deactivate the child lock, press and hold buttons 2 and 3 simultaneously for at least 3 seconds until the “CL” symbol on the electronic display disappears. 

If your clothes do not smell nice after a wash, check the following: 

• Ensure the drum isn’t being overfilled. If clothes are too crammed then they will not be cleaned correctly. 
• Do not over fill the conditioner. The conditioner is released into the drum near the end of the cycle. If there is too much in the drawer it will be released earlier and be washed away. 
• Ensure cleaning and maintenance is carried out regularly to remove any grime deposit. 
• Ensure the inlet pipe is clean. You can remove this and run some hot water through to check. 

If the issue is still not resolved, get in touch with the support team by using the contact details on this page. 

If the appliance is noisy, try the following: 

• Drain the filter out slowly and check for any blockages. Then clean the filter and refit.  
• Check that the paddles inside the drum are not loose. 
• Ensure there is a 2cm clearance around the whole appliance. 
• Ensure the appliance is on a level surface. 
• Check the seal and pockets after the wash in case anything has gotten stuck. 
• Ensure the loads are no bigger than ¾ full as the clothes may become bunched up and could cause the noise when trying to complete a spin. Different clothing, such as hoodies, weight more than other items so therefore you may be required to put less in. 

If the issue is still not resolved, please get in touch with the support team by using the contact details on this page. 

If your appliance is not taking softener or conditioner, try the following: 

• Check water is going into the drum. If there isn’t this may be a water issue and we would recommend checking the inlet pipe and ensuring the door is locking. 
• Clean the softener drawer by removing it and soaking in warm water. 
• Clean the jets above where the drawer sits. 
• Ensure too much powder isn’t being used as this can become thick once wet. 
• Check for any error codes on-screen and refer to your user manual. 

If the issue is still not resolved, please get in touch with the support team by using the contact details on this page. 

If the appliance isn’t draining, try the following steps: 

• Drain the filter out slowly and check for any blockages. Then clean the filter and refit. 
• Check that the outlet pipe does not have any kinks or bends that could be restricting the water flow. 
• Check for any blockages in the outlet pipe that could be preventing the water from draining. 
• Try a hot wash to give the internal pipes a good clean. 
• Check for any error codes on-screen and refer to your user manual. 

If the issue is still not resolved, get in touch with the support team by using the contact details on this page.